Every successful organization relies on a powerful engine, and often, that engine is shaped by strategic human resources management, thoughtful talent acquisition, and visionary people culture. Standing at the forefront of this vital intersection is Chigozie Ekenwa, an accomplished senior human resources, talent, and IT recruitment manager whose impressive career spans over thirteen years. Armed with an MBA with a specialization in human resources from the University of Lagos, a Bachelor’s degree from the University of Nigeria, and an array of esteemed professional credentials including being an Associate of the Institute of Personnel Management, a Certified Professional in Human Resources International, a Balanced Scorecard Professional, and a Certified Executive Coach, Chigozie has built an indelible reputation for delivering innovative business strategies that drive both productivity and profitability.
Operating out of Lagos State, Nigeria, Chigozie brings an exceptional depth of expertise across human resources business partnering, talent acquisition, talent management, manpower planning, technology recruitment, and labor relations. This journey of excellence is deeply rooted in a capacity for managing country wide resources, extending impact seamlessly across Lagos, Abuja, Rivers, and all regions throughout Nigeria. As a management practitioner, global human resources professional, strategic human resources consultant, and mentor, Chigozie has consistently demonstrated a profound commitment to elevating organizational standards and cultivating thriving workplace environments.
The professional narrative reaches a remarkable chapter through a dedicated tenure at Wema Bank Plc spanning nearly seventeen years. Beginning as the team lead for human resources outsourced services from July 2016 to January 2020 in Lagos, Chigozie expertly managed and administered end to end operations, training, and strategic development for outsourced and contract employees while maintaining strict compliance with labor regulations. During this period, a restructured outsourced engagement framework featuring a clear career path for outsourced staff successfully saved management costs by twenty percent. Further financial and operational acumen shone through when restructuring compliance and conduct profiling by utilizing consultants saved over one hundred million annually and reduced costs considerably. Additional milestones during this leadership phase included restructuring the medical operations of outsourced staff for improved employee welfare and retention benefits, contributing significantly to industrial and staff relations policies, instituting a streamlined benefit processing model with an improved analysis and reporting framework, and spearheading a compensation analysis design that measurably drove revenue growth by fifteen percent. Furthermore, efforts directed toward improving the outlook of frontline employees resulted in elevated customer engagement and enhanced business transactions.
Building upon these foundational achievements, the journey progressed into the role of Senior Human Resources Business Partner at Wema Bank Plc starting in January 2020. In this capacity, Chigozie championed the delivery of vital human resources programs and processes across small business units, which included implementing a Performance Improvement Process, an outsourced restructuring framework, incentive plans, employee classification redesigns, and comprehensive talent management. Strategic workforce planning was expertly facilitated to identify the exact capacity and capability of the organization needed to deliver its core objectives. Providing expert strategic and operational human resources guidance on policy interpretation, recruitment strategies, and change management processes proved instrumental in enhancing staff and management effectiveness.
In an era defined by rapid technological evolution, Chigozie has played a pivotal role in specialized information technology recruitment. Extensive experience has been dedicated to managing and screening specialized resources including data scientists, C# and dot.net backend engineers, ReactJS frontend engineers, UI/UX designers, Quality Assurance engineers, DevOps engineers, and Scrum Masters. By combining technical recruitment prowess with a robust performance culture supported through targeted training for line managers and employees regarding goal setting, evaluation, and feedback, Chigozie has helped shape high performing teams. This includes developing performance based job descriptions, implementing line of business key performance indicators, and overseeing the quantitative measurement of key performance indicators across all organizational levels, complemented by meaningful performance engagement sessions and transparent feedback communication.
This remarkable professional journey stands as a testament to strategic vision, operational excellence, and an enduring dedication to human capital development. Through transformative leadership in talent acquisition, cost optimization, and employee welfare, Chigozie Ekenwa continues to inspire excellence and redefine the standards of modern human resources management.
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